Visitor — documents required
Every document below maps to a named Indian regulator. This is the same checklist our reviewers work from, published so there are no surprises.
Who this checklist is for
Travelling to India for treatment, or arranging it for someone in your family. 2 documents are mandatory and 2 are optional but speed up review.
Mandatory documents for visitor registration
1. Medical case summary and reports
Recent diagnostic reports, discharge summaries or a referral letter from your doctor at home. This is what a specialist reads to advise you, so send everything you have — scans, blood work, biopsy results. Any language is fine; we translate.
2. Consent and data declaration
Completed in the portal rather than uploaded. Under the DPDP Act 2023 we need your explicit consent to process health data and to share it with the hospital treating you — including transferring it across borders. You can withdraw it at any time.
Optional documents
Scheme or Ayushman card
Prior reports and imaging
How we handle your documents
Files are encrypted at rest and every time one is opened we record who opened it and when — including our own administrators. Access links expire after five minutes. We keep each document only for the retention period set against it, then destroy it automatically while keeping the record that it was handled properly.
Why we ask for a masked Aadhaar rather than a full one
Where Aadhaar is offered as identity proof, mask the first eight digits — DigiLocker will generate a masked copy for you. We store the document image and never the number. A passport or a DigiLocker-issued document is better still, and any of them is acceptable.